Shipping Policy
Deynokea Shipping Policy
Last Updated: July 28, 2025
At Deynokea, we aim to deliver your orders quickly and reliably. Below are our shipping options, delivery timelines, and fees based on your location.
1. Shipping Destinations & Fees
United States
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Standard Shipping (5–8 business days): $8.99
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Express Shipping (2–4 business days): $19.99
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Free Shipping: Orders over $100
European Union
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Standard Shipping (7–10 business days): €9.99
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Express Shipping (3–5 business days): €24.99
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Free Shipping: Orders over €120
United Kingdom
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Standard Shipping (5–7 business days): £6.99
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Express Shipping (2–3 business days): £16.99
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Free Shipping: Orders over £90
Canada
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Standard Shipping (7–12 business days): CAD 12.99
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Express Shipping (4–6 business days): CAD 25.99
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Free Shipping: Orders over CAD 130
Australia & New Zealand
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Standard Shipping (8–14 business days): AUD 14.99 / NZD 16.99
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Express Shipping (5–8 business days): AUD 29.99 / NZD 32.99
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Free Shipping: Orders over AUD 150 / NZD 160
Rest of the World (Asia, Africa, South America, etc.)
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Standard Shipping (10–20 business days): $15.99
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Express Shipping (6–10 business days): $35.99
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Free Shipping: Not available
2. Processing Time
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Orders are processed within 1–2 business days (excluding weekends/holidays).
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You will receive a confirmation email with tracking details once shipped.
3. Tracking Your Order
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All orders include a tracking number. Check your shipping confirmation email or log into your account for updates.
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Delays may occur due to customs, weather, or carrier issues (we’ll notify you if affected).
4. Customs & Import Taxes
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International customers are responsible for any customs fees or taxes. These are not included in the order total.
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Fees vary by country—check with your local customs office for estimates.
5. Shipping FAQs
Q: Can I change my shipping address after ordering?
A: Contact service@deynokea.com immediately. Changes are only possible before shipment.
Q: What if my package is lost or delayed?
A: Email us with your order number. We’ll investigate with the carrier and resolve the issue.
Q: Do you offer expedited shipping for urgent orders?
A: Yes! Select Express Shipping at checkout for faster delivery.
6. Contact Us
For shipping inquiries:
📧 Email: service@deynokea.com
📞 Phone: +86 17866997926
Thank you for shopping with Deynokea! We appreciate your patience and support. 🚚
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